Miejsce pracy: zdalnie
We are seeking technical support engineers for a range of flexible shifts. As a technical support engineer, you’ll need to be familiar with various web hosting control panels – Web Host Manager, cPanel, DirectAdmin, etc. either from a customer (end user) perspective or as an administrator.You’ll be familiar with installing, configuring and troubleshooting common web applications based on the LAMP stack like WordPress, Joomla, and Magento, and you’ll be comfortable working with and understanding customer requirements and issues.
You’re familiar with a tech support environment – responding to tickets via a ticket system, taking phone calls via a tech support queue and escalating to senior engineers. A strong drive to learn more about Linux, and light familiarity with the Linux command line is a plus.
As an entry level position, you may have just helped friends and family with their blog or photo gallery. Are you the person everyone calls when their PC breaks or to help fix their website? This may be the ideal role for you.